|Astroica.comPricing and Refund Policies, Payment Terms|
Pricing and Refund Policies, Payment Terms
By filling and submitting the electronic form, you are agreeing to purchase the products and/or services offered by Astroica.com. You acknowledge that Astroica website reserves the right to amend or update the provisions of the Terms and Conditions, at any time, without prior notice whatsoever to any parties.
The world expands and modernizes every minute, and that is what gave Astroica.com a direction of business and service. We focus on providing all users quality information that would help them to know all the finer details in life. Our Pricing Policy aims at giving the best of services in the most cost effective manner.
Our Pricing Policy includes the following aspects:
Price Structure Policy
All our pricing schemes are customized according to the special services that are rendered to the users. The pricing structure for each specific service or product will be explained or displayed in the concerned pages. Kindly note that the pricing is bound to change as and when changes, alterations, additions or omissions are made in the products and services.
The price for the product or service will be as it is at the time of order placement. Any offer or change in pricing will have no effect on the price of products or services ordered before such offer or price change is announced.
The price of each and every product of Astroica.com is decided after careful studies of the market, demand and production costs. This may or may not change as per the fluctuations in the industry.
The decisions for any price change, or offers, will remain at the sole discretion of the management of Astroica.com and the team can amend the pricing structure without prior announcements to the public.
The products and services that are being sold by Astroica.com are strictly the creation of Astroica.com and are intended for personal use only. You are in no way allowed to resell, change, or sabotage the image and product or service. Astroica.com reserves the right to sell its products and services and can deny sale of its products and services if we feel that the intention of the buyer is resale or is against the interest of our company and/or its policies.
Each product or service will have its own individual payment cycle or time period. You can find them in the concerned pages and these will change as per the number of orders made by the buyer.
From time to time, as per our marketing plans, we will offer special product and service packages that are highly cost effective for the buyer. These offers would apply to specified periods of time and after that the offers tends to cease.
Delivery and shipping policy
Please keep these things in mind:
To know about our refund, cancellation and return policy please continue reading.
The refund policy mentioned here lasts for a specific period of 7 days from the date of successful payment. If the days have exceeded since the time of your purchase, we won’t be in a position to provide you with a refund or exchange. After a certain period of time, the refund policy loses its credibility and eventually becomes expired or invalid.
Astroica.com reserves the right to amend or update the provisions of the refund policy, at any time, without prior notice whatsoever to any outside parties.
In order to complete your refund, we will need the submission of a receipt / proof of purchase / email id from which you started the purchase. If you used a credit card or debit card to transfer payment, please make sure the card is active at the time of initiating refund request. If the card has been cancelled or is inactive, a refund may not be quite easy.
Upon wanting a refund you will have to communicate the same to Astroica.com within a period of 7 days from the date of payment transfer.
The refund will be initiated by us within a maximum period of 10 working days. In case of strikes, disasters or any other unforeseen events, we may not be in a position to continue our services and so the refund may be further delayed.
General Returns Policy
Return, Exchange, Cancellation and Refund Policy
Upon wanting a refund you will have to inform us the same within a period of 7 days.
Any dispute after the 7 day period will not be entertained.
The refund will be paid in full amount or free of cost replacement of the product will be done within a period of 10 working days after the product was last delivered.
The reasons for the full refund should also be stated like if -
The refund will not be paid in full amount under the following conditions:
Rules for the Refund
Late Refunds or Missing Refunds
If you have followed all the instructions above and still haven’t received a refund, try some of the following steps -
Once you have followed the said instructions and still don’t see any progress in receiving your refund money, you can contact us directly at Astroica.com and we will look into the problem.
Important: At the time of receiving the delivery of the product you ordered, make sure that the product you are about to receive is undamaged, properly packed and approved of the same by the delivery person. Upon noticing any slight damage, do not receive the product and please inform the same to the sales support services immediately.
Approval of the Policy
It is your responsibility to read out the‘’Terms of Agreement’’, regarding our Refund Policy. Once you have placed an order at Astroica.com, we consider that as a notion of your approval and are aware of our rules and regulations concerning the policy and that you fully abide by its terms.
If you are not in a position to accept the Terms of our Policy, we request you to not go further and make the purchase. If you have any enquiries our doubts regarding the Refund Policy, please contact us at Astroica.com.
All those who order, will receive a notification email and SMS explaining the status of your order. An SMS or OTP will also be generated to validate the process of sale.
Kindly confirm to the notification email or SMS that is being send to you, as that will help us proceed with sales in a timely manner. Ensure that the mail is white listed and does not reach your spam folders too.
Note: Please keep in mind that you need to maintain the same email id throughout the entire process from booking, paying and until delivery of the final product/products.
Also communications and updates of whatever kind (related to the product and offers) will be sent to the email id that you had entered at the time of booking the product.
In case, you have forgotten the password of your Order ID, feel free to click on the ‘Forgotten Password' and our team will generate a new password for you.
The Buyer is requested to authorize Astroica website to send the service and transactional related emails and SMS messages, even if the buyer’s contact number has been listed as DND with their concerned telecom regulatory authority.
In case you have done so, you may miss some of our communications and we are not responsible if you have not been able to receive our timely updates. After booking, if you do not confirm the details in time, the contract stands to be closed.
So white list our communications to prevent the lapse of the contract or ordering process.
You are free to contact Astroica.com via these modes:
Toll free number (1800 425 0053) and the lines are open on all working days from 10am- 5 pm.
Office number: +91 481 2970053
Email Address: email@example.com
For all queries, we will contact and rectify the issue within a time period of 24 hours.
Queries and Complaints
Still, if you have doubts or suggestions, feel free to discuss with our staff. In case of any errors with regard to pricing, you are requested to contact firstname.lastname@example.org
Third Party Services
Astroica website services may use the content, services and other related information from various third party providers and vice versa also. The information provided by site visitors may be shared with third party companies for official work related matter and not for any vested reasons.
Astroica website services are not liable for the incompetency or suspension of services from the side of the third party providers. As a buyer, you are solely responsible to enter the right information in the forms. If any errors, mismatches or discrepancies are found; it will not be the responsibility of the website to make changes or redo the work.
All the information that is contained on Astroica.com has been collected from sources that are reliable. Astroica.com spends time and money on a fully fledged research to provide the best of information to our viewers. We disclaim any warranty connected to the completeness and accuracy of the advice that is shared within the information.
You, as a viewer or buyer shall take the sole responsibility and discretion of relying on such facts and information. It is best advised that you also seek professional help and advice from experts in the concerned fields for the same.
You comply with the fact that you will not act against Astroica.com for personal, informational or legal purposes. Astroica.com reserves the complete right and authority to modify the content or its subsidiary sections at any time. We also reserve the right to discontinue or make significant alterations with regard to the products, services and even content without prior notice to the users of the products and services.
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